RETAIL
The problem
Retail is the most data-rich sector and the most report-saturated. Adding another dashboard rarely changes a decision; agreeing which ten numbers are reviewed weekly, by whom, usually does.
The value is in the loop, not the visualisation: a slow line identified on Monday and repriced on Wednesday is worth more than a perfect monthly report.
Core workflow
Transaction to weekly decision.
01
Capture
Sales, stock and cost recorded once.
02
Definition
One agreed definition per metric, chain-wide.
03
Store view
Each manager sees what they can act on.
04
Category view
Buyers see sell-through and cover.
05
Exception
Threshold alerts routed to a named owner.
06
Weekly review
A cycle where the number changes a decision.
What it covers
Store
Store ranking and comparisonLike-for-like growthConversion and footfallLabour productivityStore profitability
Category
Sell-through by optionStock cover and ageingCategory marginMarkdown effectivenessSupplier contribution
Customer
Basket and units per saleMember vs. non-memberCampaign ROIChannel mixReturns analysis
Connects with
Operational outcomes
1
Definition per metric, chain-wide
Weekly
Decision cycle, not monthly
−9 FTE-days
Monthly reporting effort
Named owner
Every exception alert
Ranges observed on Al Jawad engagements. Targets agreed in assessment.