Diagnosis before design.
Five stages. The same five on a two-week assessment and on an eighteen-month programme — the depth changes, the sequence does not.
A method is only useful if it survives being written down. Ours is published here in full, including the gate at the end of each stage and the artefact it produces.
Discover
We walk the operation with the people who run it. Two to ten days on site.
Gate: an agreed map of how the work is done today.
Diagnose
We quantify where time, margin and control are lost, and rank by payback.
Gate: a diagnosis the client's own numbers confirm.
Design
Target operating model first. Platform, data and integration decisions follow it.
Gate: an operating model the sponsor will sign.
Deploy
Phased against operational milestones. Each phase changes one measurable thing.
Gate: the operating metric moves, in production.
Defend
Day 91 onward: adoption, controls, and handover to the team that will own it.
Gate: your team runs it without us in the room.
We do not skip Diagnose to shorten a proposal. An engagement that starts at Design is a configuration job with a consultancy invoice attached.
Start a conversation.
Choose the one that fits where you are. None of them is a sales call. Each is an advisory conversation calibrated to a specific question.